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Are you a carer? We are keen to know if you are looking after someone so we can support you with carer consultations and guide you to other support. Please let the clinician or the reception staff know if you would like it recorded on your record that you have carer responsibilities for another person.


NHS Cyber Attack May 2017

Patients will be aware of the attack on some NHS organisations and their IT systems on Friday 12th May 2017. This has impacted organisations in different ways and in some cases computers and servers were shut down as a precautionary measure to prevent the spread of the computer virus. Our practice was not one of those directly affected but we are continuously aware of the need for extreme caution. Patients should know that the practice remains open and is working effectively to well-tested business continuity plans. Clinical systems are unaffected and there is no evidence that patient data has been accessed or patient records have been affected.. However, non clinical computers, including those that operate telephone system may be subject to more frequent safety tests which may slow things down a little. If you have been to hospital, we generally find out when reports of your attendance are sent to us so we can put the information onto your medical record. If there is any disruption in the hospital, this may slow down the movement of information between them and our systems but these will be added to your records as soon as we receive them.

Why not try our on-line consultation as an alternative to coming in to see the GP?  You will receive a response within 24 hours so it isn't suitable for urgent issues but can help enormously for less pressing issue.

Patients who register for on-line access are able to make and cancel GP appointments, order repeat medication and view medical records 24 hours a day 7 days per week.  If you would like to use this system go to the section below headed “Further Information" and select option 8 Online access link to learn more. 

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