Privacy: Patient Communications

This Practice will contact patients at times in relation to services, feedback and new initiatives in the area that they have registered an interest in.

We collect and store information that has been received directly from you when you have consented to this process.

We may share information with the following organisations with your explicit consent or when the law allows: ICS, NHS England

You have the right to object to your identifiable information being used or shared for this purpose. Please speak to the Practice if you no longer wish to have your data used or be contacted by the Practice in future.

Controller contact details	Brocklebank Practice, 249 Garratt Lane London SW18 4DU Tel 0203 818 8270
Data Protection Officer contact details	dpo.swl@nhs.net
Purpose of the processing	Public Task
The Lawfulness Conditions and Special Categories	The lawful justifications for the processing and possible sharing of this data are - Article 6(1)(a) “the data subject has given consent to the processing of his or her personal data for one or more specific purposes”.
Recipient or categories of recipients of the shared data	The data will not be shared.
Rights to object	You do not have to consent to the Practice being able to contact you. You can change your mind and withdraw your consent at any time. Contact the Controller for more information.
Right to access and correction	You have the right to access any identifiable data that is being shared and have any inaccuracies corrected.
Retention period	The data will be retained for the period as specified in the national records retention schedule.
Right to Complain	You have the right to complain to the Information Commissioner’s Office HOW TO CONTACT THE ICO